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The Thinker

Real Life 101, Lesson 1: Job Basics

Having turned 50 recently, I realized that I have finally mastered some major lessons from the school of real life. I thought I would use the excuse of my birthday to pass on some of these lessons to younger generations. While I enjoy pretending to be a fountain of wisdom, in reality, like most bloggers, any wisdom I have achieved is likely more the result of successful marketing than anything else is.

Today I am starting an occasional series of entries in a “Real Life 101″ series. Maybe you can find these on Motley Fool or in a Dummies Book, but here you can get them free. These strategies have been tried, tested and proven true in the sphere of real life. Unlike a stock market investment, where you earnings are never guaranteed, these principles will work. They have been painfully acquired from navigating through real life for five decades and in many cases through making the wrong choices. They are not always easy to implement, but life never is.

Today’s topic: job basics.

Unless you happen to have inherited a large estate, the most important factor in avoiding misery is a good, steady and well paying job. Ideally, the job will be one that you will also enjoy. While there is no lack of jobs out there, few of them meet all these criteria. Most likely, you do not have one of these jobs. Here are some strategies that will get you there.

When it comes to any job, consistently going beyond the expected almost always reaps rewards. I am amazed by how many workers cannot seem to grasp this basic truth, even after their fourth or fifth job. Strive to be exceptional in whatever you are doing, no matter how menial or mundane. In the unlikely event that your efforts are not noticed in your current job, your attitude will be noticed by some future employer. Save the snarkiness for when you get home. When you are at work, focus on your work. Be the first to volunteer to do difficult or not so glamorous work. Unless your chain of command is full of pointy haired bosses, most likely your work attitude will be quickly noticed, and you will be given more challenging and interesting work as a reward. It is quite possible that you will earn a promotion and/or more money too. Having demonstrated your value you are much less likely to be pink slipped or downsized.

Constantly steer toward jobs that offer the three critical factors: steady employment, good wages and benefits. While I generally do not like debt, I have gladly gone into debt so that I could compete for better paying jobs that advanced my career. Be hard nosed. For example, it is better to go into debt to get a degree than a certification. It might seem a worthy goal to be a Microsoft Certified Software Engineer, for example. Nevertheless, certifications have a limited shelf life. A degree in software engineering though will carry the broad education that you will likely be able to apply for the rest of your career.

Few things have the potential to be more personally catastrophic than unemployment. This means that it you should always do your best to avoid being fired or laid off. Regardless, you will probably get a few periods of unemployment in your career. If it happens to you, expect to feel devastated, but do not think that you are unique. Unemployment happens. You will recover from the experience and reemerge on your feet. In most cases, you can anticipate your termination. If you sense that are likely to lose your job then take action. Start aggressively looking for your next job. Rats know when to desert a sinking ship. So should you.

Another rule of thumb: the best job for you will likely not come from a newspaper or an internet jobs site. It will come through a referral from someone you know. You would probably not pick a doctor out of the phone book. Instead, you will get recommendations from friends. The same applies doubly with jobs. People’s actual experience with employers will tell you a lot. After all, you do not want to waste your time dealing with the trauma of a job that does not fit you. Consequently, you need to develop networking skills.

Recently a contractor I have not worked with in seven years sought me out. We kept in touch and traded occasional emails and holiday cards. We would meet for lunch every year or two when our schedules allowed, which they usually did not. She was interested in applying for a job and wanted to know if I knew anyone who worked at the place where she was applying. It just so happened that yes I did know and worked rather extensively with someone who worked there. Although it had been several years, I contacted the man I used to work with, who I considered part of my own personal network. He gave the background on the culture of the place and what they were likely looking for. It sounded like a good match for her. She has applied for the job and will use me as a reference. I suspect that if she is interviewed she will do well. In addition to having the skills, she will have an understanding of the culture of the place to carry into the interview. We all know people with whom we can network. It could be your friend, a neighbor, a coworker’s spouse, or someone you know at church. By marketing yourself to these people, you are actually marketing yourself to a larger number of people, and they will likely keep you in mind and let you know of opportunities. Make networking a habit and if you are in the position to return the favor, do it.

Since unemployment will visit most of us at least a couple times in our life, devise a proactive approach so you can be prepared when it strikes. If you are chronically low on cash, your backup strategy might be to move back in with your parents for a time. (Please check with them first to make sure they will agree.) Putting your expenses on a credit card is the wrong way to go, so strive to create a nest egg that will play for at least three months of expenses. The current trend, unfortunately, is that while unemployment is happening less often, when it does happen it lasts for longer periods. Most experts are now recommending saving six months of expenses to emerge from unemployment financially intact. Whatever your strategy is, you must be realistic about it. Even if it is to live off your credit cards, you will still need income to make those monthly payments. This means that while being unemployed you will likely have to be underemployed by doing some work that you would normally consider beneath you.

Your first jobs are likely to offer little in the way of benefits. If you are young you may be able to go without health insurance for a while, but it is always risky. Benefits should be a primary consideration for accepting any job. Health insurance in particular is a crucial factor. Granted, the job has to pay enough so that you can afford the health insurance premiums, but you should make it your goal to find a job that offers health insurance benefits.

Another way to judge an employer is to find out how much money, if any, they will contribute toward your retirement. Many small employers simply cannot afford to contribute to a 401-K plan, but will let you contribute your own money into a plan. Others cannot be bothered. A decent employer will match your contributions to at least three percent of salary. An ideal employer would double this amount. If you can find an employer that also provides a traditional pension that would be nirvana, but it is not realistic anymore. If you want this degree of protection, look toward state, county or federal employment.

Of course, if you get benefits like these do your damnedest to take advantage of them as soon as possible. Health insurance is most important, since any condition you may have or develop can leave you financially devastated. Otherwise contribute to the 401-K as much as you possibly can. You will pay less in the way of taxes and, of course, the sooner you start, the more you will reap when you retire. You may not believe that the money will actually be there when you retire. Do not be stupid. You too will age and if you are lucky, you will live to see your retirement. You will not want to eat dog food in your retirement. While social security may be problematical, your 401-K will generally be invested in commercial stocks and bonds. Our financial system has shown extreme resiliency. Even the Great Depression did not wipe out the stock markets. Invest early, invest regularly and invest until it hurts.

More job and career advice will follow in subsequent entries in this series.

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February 18th, 2007 at 01:06pm Posted by Mark | Advice | no comments

The Thinker

USGS: a great place to work

For about two years now, I have been working for the U.S. Geological Survey. I work at their headquarters building in Reston, Virginia. I am a civil servant with twenty-three years of federal service. The USGS is actually the fourth federal agency where I have hung my hat. For me there is absolutely no question about it: working for the USGS is a wonderful and stimulating experience. For twenty years, I worked at agencies full of mediocrity. Sometime they bordered on being dysfunctional. Consequently, sometimes my hard work was not appreciated. Now, I look forward to coming to work. There is no reason for me to look anywhere else in Club Fed. USGS is where I will hang out until I retire. The only thing that upsets me is I had to spend twenty years wandering the federal wilderness before I found a home at USGS.

If you take the time to visit the USGS jobs site, you can read exactly why it is a great place to work. For the most part the information on the page would apply to any federal agency. Arguably, these days any one of these standard federal benefits would qualify it as a great place to work. Try getting a defined pension benefit plan as a new employee even at IBM these days.

One of the reasons I like working at USGS is that, of the four agencies for which I have worked, it feels the least like a bureaucracy. It is more than the casual dress. USGS is part of the Department of Interior, and our unofficial department motto seems to be, “We don’t need no stinking suits and ties!” Of course, since we manage federal lands many of us spend our days out outdoors getting very personal with nature. However, many of us are still tied to our desks. Except for some in the Department of Interior headquarters in D.C. and various senior executives scattered across the country, few of us do the suit and tie thing. Even my Associate Director usually arrives in slacks and a button down shirt (no tie). He keeps a sports coat and some emergency ties discretely in his office should the situation warrant. Casual Friday? I am trying to imagine how that would be different. Every day is casual day where I work. I wear jeans to work every day. I generally avoid wearing T-shirts, although many employees wear them routinely. I could wear sneakers too but I prefer wearing modest hiking shoes instead. The only time I have to play the dress up game is when I am going to an important meeting offsite. For example in December, I had to attend a meeting at the National Science Foundation. I still skipped the suit, but I felt compelled to do the dress pants, shiny shoes, long sleeve shirt and tie thing.

Of course dressing casual is more the business norm these days than dressing up. However, those of us who live and work around Washington, DC usually have to play the dress up game. The degree of dressiness is directly proportional to your distance from the White House. Particularly if you reach a certain federal grade level (generally GS-13 or above) the peer pressure to dress up can get quite strong. For more than twenty years, I did the dress up lite routine, which meant everything but the suit. I later years as I advanced to the upper grades I learned to keep a sport coat in my office for those occasions when I had to interact with people more than a grade above me. Needless to say it didn’t fit me. I always felt I was projecting the wrong image of myself when I dressed up for work. I am more of a jeans and polo shirt kind of guy.

So perhaps the casual dress culture is not that much of an asset. For me the most amazing thing about the USGS is that employees are fully empowered. There is of course a top down hierarchy; it is just that most of the time it does not matter. My associate director, for example, is a man named Bob. He expects a relative peon like me to also call him Bob. Everyone I meet feels fully vested in the agency and knows that their work matters. It matters because their work really does matter. USGS is, after all, an institution chock full of scientists. Scientists as a rule are far more concerned about science than they are about politics or hierarchies. Nothing is more precious to us than our reputation for accurate science.

In other federal agencies where I worked, many employees were clock-watchers. It’s not that they hated their jobs, it’s just that their evenings were far more enjoyable than their working hours. At USGS, most of us do not watch the clock. We are too busy happily engaged in our jobs. I trust that all of my employees will accurately account for their time and I am sure they do. Some I know will routinely work many more hours than they can charge for without authorization. They do it because they are involved with their work. They know that their contributions make a tangible difference to the quality of our science and the products that we put out. Consequently, their job becomes fun instead of a chore.

USGS is a very spread out agency. It has to be that way since ours is a big country. We need to be close to where the science is happening. Each state generally has a central office, and most have branch offices. To collaborate you have to work across geographical boundaries. Of course, this means a lot of conference calls and online Webex sessions. It also means a fair amount of travel. I am sure we have employees who never travel anywhere, but I think they are the exception. It is an unusual employee who does not have to travel somewhere on business at least once a year. Last year I was on an airplane five times for my job. I could have likely been on an airplane many more times had I elected it. Mostly I go to Denver, but last year I also visited Helena, Atlanta, San Francisco and Portland, Oregon. It is good to get out of the office during the year for a change of perspective and scenery. My job has just the right amount of business travel. Often I have the opportunity to see some unique aspects of the areas that I visit. In my other jobs, I could go years between business trips, if I went on any at all.

No matter where I go though, the people who work for USGS are uniformly friendly, professional and interesting. Despite seeing many of them only once or twice a year, it is as if they are just down the hall from me. The many conference calls between business trips fill in the gaps. We are truly one big team. The only challenging part is dealing with the time zone problems. Invariably for those of us on the East Coasts this means our many conference calls are packed into the afternoons.

As far as I can tell, the only downside to working at USGS is we cannot own certain kinds of energy stocks. Since geology is the best-known part of our business (we also do water resources, biology and cartography), those engaged in geology may have insight into areas that are profitable for oil and natural gas exploration.

I suspect there are other federal agencies that are similar to USGS, but not many. I would bet NOAA and the National Science Foundation share many of our values too. I do know that I feel very valued and engaged at USGS. I appreciate the non-hierarchical culture; it is a perfect fit for me. If you want to impress people at USGS, do better science. For the most part though we are too engaged in our science to care too much about whether our own egos are puffed up or not. We are professionals in the best sense of the word.

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March 17th, 2006 at 05:25pm Posted by Mark | Life 2006 | no comments